Content & Community Guidelines

1. Eligible & Authentic Reviews

• Share only your direct, personal experience; do not write on behalf of others or recount someone else’s story.
• Content must reflect genuine, firsthand insight and be clearly tied to the reviewer’s experience.
• Use of AI-generated text, images, or video is forbidden; all content must be human-created, truthful, specific, and personal.
• Clearly indicate that your experience is recent; avoid reviewing visits older than 12 months unless relevance is clear.

2. Respectful & Constructive Tone

• Keep a professional, respectful tone; rudeness, sarcasm, or aggressive language is not tolerated.
• Personal attacks or insulting language are forbidden.
• Critical feedback is welcome when objective and constructive; venting is unacceptable.

3. Relevance & Focus

• Maintain a professional, respectful tone.
• Prohibited unless directly relevant:
  • Political or social commentary.
  • Comparisons to unrelated services/establishments.
  • Using the platform for public grievances or personal agendas.

4. No Discrimination

• Content that encourages, condones, or implies discrimination (race, gender, sexual orientation, nationality, religion, ability, age, background) will be removed.
• Culturally insensitive or subtly discriminatory language may be moderated to preserve inclusivity.
• Experiences of discriminatory treatment may be shared when factual and respectfully presented.

5. Sensitive, Violent, or Sexual Content

• Do not share graphic, violent, or explicit details, even when describing real events.
• When discussing safety concerns or harassment, avoid excessive or graphic detail while ensuring clarity.
• Testimony about abuse or misconduct may be allowed when it protects others and is presented clearly.

6. Illegal, Harmful or Dangerous Activities

• Content that promotes, glorifies, or describes illegal, harmful, or unethical activities is strictly prohibited.
• This includes, but is not limited to:
  • Drug use, trafficking, or smuggling.
  • Human trafficking or sexual exploitation.
  • Use or distribution of illegal weapons or any conduct endangering life or property.
• Reports of criminal behavior (e.g., scams or theft) are permitted if presented objectively and responsibly.

7. Personal & Confidential Information

• Under no circumstances should content include:
  • Personal contact details (phone numbers, email addresses, residential addresses, etc.).
  • Government-issued identification, account numbers, or passwords.
  • Credit card or payment details.
  • Confidential information belonging to others (e.g., staff, customers, other users).
• Wheree will honor verified requests for personal data removal within 30 days, except where legal obligations require retention.

8. Conflicts of Interest

• You are prohibited from:
  • Reviewing your own business or any establishment with which you are affiliated.
  • Requesting biased reviews from acquaintances (friends, family, colleagues).
  • Offering or accepting compensation, incentives, or freebies in exchange for reviews.
• All compensated experiences must be transparently disclosed.

9. No Promotion or Advertising

• Reviews submitted with the intention of advertising, marketing, or promoting services, businesses, or products are strictly disallowed and will be removed.
• Do NOT include:
• Advertisements, spam, or brand promotions.
• Irrelevant links to blogs, social media, or affiliate platforms.
• Links are permitted only if they are directly relevant to the reviewed experience (e.g., booking platforms).

10. Inappropriate Language & Slang

• Use clear, respectful, and appropriate language.
• Refrain from using vulgar expressions, racial or cultural slurs, or offensive slang.
• Emojis and acronyms may be used in moderation, provided they are not used sarcastically or offensively.

11. Duplicate, Spam, or Repetitive Content

• All reviews must be original and relevant to the listing.
• Do NOT repost identical content across multiple locations.
• Use the "Edit Review" feature to amend or update your prior review.
• Uploading multiple unrelated images without context is not permitted.

12. Use of Translations

• Reviews should be written in English or your native language.
• Avoid unedited machine translations; content must be reviewed for clarity and accuracy.
• Wheree reserves the right to remove translations that are inaccurate or unintelligible.

13. Reporting & Moderation

At Wheree, we combine proactive moderation with community participation to maintain a respectful, trustworthy environment. If you encounter content that violates our guidelines—offensive, misleading, promotional, or harmful—please report it.

14. Frequently Asked Questions (FAQs)

15. Glossary of Terms

• User-Generated Content (UGC): Any content such as text, images, video, created and submitted by Wheree users.
• Moderation: The process of reviewing content to ensure it follows community guidelines.
• Conflict of Interest: A situation where the author has a personal or professional connection to the subject reviewed.
• Flagging: Reporting content that may violate guidelines.
• Spam: Irrelevant or promotional content designed to mislead or advertise.
• AI-Generated Content: Content created using artificial intelligence; **not allowed** on Wheree.

16. Contact & Feedback Channels

Have a question, suggestion, or concern? We’re here to help:

• Contact us: https://www.wheree.sointech.dev/contact
• Email: support@wheree.com
• Feedback form available in the Wheree mobile app and website footer.

We appreciate your input to make this platform safer and stronger.

17. Community Principles

We believe a healthy community is built through shared values. As a Wheree member, please:

• Be honest and fair in every post.
• Value diversity and different points of view.
• Help protect others from harm.
• Give credit where due.
• Speak up with kindness, not judgment.

Together, we build a platform that is safer, more inclusive, and genuinely helpful.